Members of the Caravan Club may well be aware of the organisation’s breakdown operation called “Mayday”. The name refers to the special recovery service offered by the longstanding club, which was set up to deal with caravanners experiencing breakdown problems or other issues while travelling to or from a caravan holiday.
This year however the Club are renaming the policies and cover with names that they feel best describe the services on offer. Under the new branding, Mayday’s ‘Comprehensive’ cover is now called ‘Roadside Recovery’, and what was once the ‘Double Journey’ policy is now called ‘Dual Recovery’. Crucially for members the cover itself is unaltered.
The Caravan Club’s Head of Insurance and Financial Services is Lesley Coell and she offered the following comment:
“We believe the new naming convention better describes the insurance cover provided. The change provides clarity for new and existing policyholders. Existing policyholders will be notified of the change either at renewal or in the event that a replacement insurance document is required. New policyholders will immediately receive documentation showing the new cover level name. It is important to note that the cover itself remains unchanged.”
The service is operated for the Caravan Club by Green Flag. “Mayday” offers 24-hour cover, 365 days a year – and crucially it is available whether caravanners are towing or not. The service covers a wide variety of vehicles including cars, touring caravans, motor caravans or trailer tents.
More information can be found by contacting the Mayday team on 0800 7310112. Alternatively click for the Caravan Club’s Mayday page.
Its comprehensive policy is being renamed as ‘Roadside and Recovery’, while ‘Double Journey’ cover will now be known as ‘Dual Recovery’.
Lesley Coell, Head of Insurance and Financial Services at the Caravan Club, says: ‘We believe the new naming convention better describes the insurance cover provided. The change provides clarity for new and existing policyholders.’
As well as a reliable recovery service, joining the Caravan Club could also provide members with inspiration for their next camping holiday.
BRDC Continental Research recently suggested that 70% of Britons are intending to holiday in the UK during 2010 – and a caravan or camping holiday may be a popular choice.
